Boston IVF Remains Open - Boston IVF Central New York

Boston IVF Remains Open


On April 7, 2020 – the New York Dept. of Health deemed all fertility services – INCLUDING IVF – as an essential procedure.


In the coming days, we will continue to roll out a safe and effective plan to reintroduce a full-array of treatments in Albany and Syracuse!

Our Albany fertility center remains open and we will soon re-open our Syracuse fertility center.

We continue to offer telehealth consults and new patient appointments for both locations. Please contact our team to discuss your treatment plans and next steps.


All patients, Boston IVF team members, and any visitor must wear a simple cloth face covering or personal mask at all times.

A mask will be provided to you if one is needed. This policy is in place to protect yourself, your fellow patients, and our staff.


We now offer the use of telemedicine (phone, Zoom video conferencing, etc.) in lieu of an in-person visit. This is available to anyone who wishes to schedule a consultation or new patient appointment. All of the information and ancillary material that you would have received in person will be provided to you at the time of this visit electronically – and an evaluation and management plan will be developed.

Please note – all commercial insurers are required to cover medically necessary telehealth services in the same manner they cover in-person services. We also have financial counselors available to answer any financial/insurance questions you may have. Click here to schedule a telehealth appointment.


Boston IVF performs daily, in-person temperature and symptom screenings at the front entryway to all patients before entering our center. Additionally, we conduct phone screenings at the time of initial scheduling and pre-visit reminders.

Please contact our center prior to any appointment at 888-300-9660 if you answer YES to any of the following questions:

  • Have you been diagnosed, tested or placed in quarantine for COVID-19 in the last 14 days?
  • Within the last 14 days have you (or your partner) had Close Contact* with a confirmed or suspected [is being tested] case of COVID-19?
  • Do you (or your partner) have a fever or cough, shortness of breath, loss of smell or taste, sore throat, or muscle aches?


A) being within approximately 6 feet (2 meters) of a COVID-19 case for a prolonged period of time; close contact can occur while caring for, living with, visiting, or sharing a healthcare waiting area or room with a COVID-19 case

– or –

B) having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on)


To further minimize risk to anyone who enters our fertility center – all in-person diagnostic appointments, monitoring, and procedures (HSG, SIS) are limited to the patient only.

For egg retrievals and IUI, patients and their partner will check in for an egg retrieval/IUI or semen sample collection. Once a sample is collected, partners may wait outside of the building while the retrieval/IUI is being performed.

We cannot accommodate a partner or any other family members in the waiting room at this time. For embryo transfers, only the patient can be present in the transfer room.

Additionally, for their own protection, children cannot enter the building.


  • Frequently wash hands with soap and water for at least 20 seconds
  • If unable to wash with soap and water, use an alcohol-based hand sanitizer
  • Avoid touching your face eyes or mouth with unwashed hands
  • Cover your mouth and nose with a tissue when coughing or sneezing. Throw the tissue away, and then wash or sanitize your hands. If a tissue is not available, cough or sneeze into your upper sleeve/arm
  • Avoid handshakes and close contact
  • Don’t share food/bottles
  • Clean your work area and high touch surface areas with disinfectant regularly
  • Avoid close contact with people who are sick


So many of us at Boston IVF have been through infertility ourselves and can relate to the emotional rollercoaster that is infertility, taking the first steps to treatment, the injections, medications, cycling – and all the sensitivities and stresses involved (all added to the uncertainty of COVID-19).  

We are with you – and look forward to resuming treatments very soon.

Be smart about prevention. Use the advised precautions from authorities. Life will return to normal in time and we will get you back on the path to treatment quickly. We will be ready when you are. Our community, long known for its toughness and resiliency – will overcome this.